02
SupportAI
AI · Customer Support
A concept AI customer support platform with intelligent ticket routing, automated responses, and analytics — designed and built end-to-end by NexM.
Next.jsAISaaSEN / JP
Digital Product Development Partner · Japan
From concept to launch — we design, build, and scale digital products.
NexM is a digital product development partner based in Tokyo. We design, build, and ship web applications, SaaS platforms, and AI products — with specialists in Japan and internationally.
✦Trusted by teams in Japan and around the world
What we do
Web, SaaS, and AI product development
Strategy, design, engineering, and AI — delivered end to end by one accountable team.
Product Strategy & Discovery
Validate the right thing to build before a line of code.
- Product Discovery
- Technical Consultation
- MVP Planning
- Feature Roadmapping
- Technical Architecture
Product Design
Interfaces and experiences that feel effortless to use.
- UI Design
- UX Design
- Wireframing
- Interactive Prototypes
- Design Systems
Web & SaaS Development
Production-grade applications and platforms built to scale.
- Web Applications
- SaaS Platforms
- Internal Systems
- Admin Dashboards
- Customer Portals
AI Solutions
Practical AI woven into your product and workflows.
- AI Integration
- AI Assistants
- Workflow Automation
- Knowledge Systems
- AI-powered Features
Dedicated Development Team
Senior engineers embedded as a true extension of your team.
- Extension of Your Team
- Long-term Development Partner
- Staff Augmentation
- Engineering Support
Maintenance & Growth
Keep your product fast, secure, and always improving.
- Continuous Development
- Performance Improvements
- Security Updates
- Feature Expansion
- Technical Support
Why NexM
Why teams choose NexM
We keep communication clear, delivery organized, and support available long after launch.
Direct, professional communication
Clear updates, predictable timelines, and a single point of contact across Japanese and English.
Organized, transparent delivery
Structured sprints, regular demos, and milestones you can actually track from day one.
Client-focused engineering
We challenge requirements, suggest better approaches, and build for long-term maintainability.
3×
Faster MVP delivery
Compared with traditional agency timelines
99.9%
Uptime across deployments
Across monitored production deployments
40+
Products shipped & maintained
Across team and partner experience
Our Process
A proven process from first idea to lasting product.
01
Discovery
Stakeholder interviews, research, problem framing.
02
Strategy
Scope, success metrics, product roadmap, technical decisions.
03
Design
Wireframes, UI/UX design, design systems, prototypes.
04
Development
Agile sprints, CI/CD, frontend and backend implementation.
05
QA
Automated and manual testing, audits, performance checks.
06
Launch
Staged rollout, monitoring, handover.
07
Scale
Growth iterations, infrastructure scaling, continuous improvement.
Typical engagement: 5–10 weeks from kickoff to MVP. 2-week sprints with weekly client demos.
Engagement Models
Flexible partnerships, built around your goals.
Choose the model that fits your stage, team, and timeline.
Project-Based
Fixed timeline and clear deliverables.
- Defined milestones and timeline
- Ideal for MVPs and redesigns
- Fixed budget and scope
Dedicated Team
Full-time embedded engineers and designers.
- Flexible ramp-up and ramp-down
- Senior specialists with full ownership
- Continuous delivery, long-term partner
Product Partnership
NexM as your end-to-end product studio.
- Strategy, design, and engineering
- Full lifecycle accountability
- One team, zero handoffs
Retainer
Monthly hours and priority access.
- Guaranteed monthly capacity
- Regular planning cycles
- Ideal for continuous improvement
Embedded Team
NexM talent integrated into your tools and workflow.
- Your tools, workflows, and process
- 3 to 12 month contracts
- Seamless collaboration with your team
Selected Work
View work Concept products and selected case studies.
01NexM
MERIDIAN
Luxury TravelProduct Ecosystem
A complete three-part digital ecosystem for a luxury travel concierge — public website, private client portal, and native mobile app for high-net-worth travellers worldwide.
Next.jsReact NativeExpoClient Portal
03
NexCRM
Enterprise SaaS · CRM
A concept enterprise CRM with AI-driven pipeline management, sales forecasting, and team collaboration — designed and built end-to-end by NexM.
Next.jsEnterpriseAIEN / JP
04
MediFlow
Healthcare · Clinic Operations
A concept healthcare scheduling and clinic management platform with AI assistant and patient workflow automation — designed and built end-to-end by NexM.
Next.jsHealthcareAIEN / JP
Founders
Shuto Tanigawa
Co-Founder — Business & Product
Leads business development, client communication and project definition, working directly with clients from the initial discussion onward.
Arz Fahim
Co-Founder — Technology & Development
Leads technical planning and development, translating business requirements into practical and scalable digital solutions.
Delivering excellence across industries
Industries our team has worked with
FAQ
Frequently asked questions
Everything prospective partners usually want to know before we start.
We partner with startups, scale-ups, and established enterprises — from founders validating a first MVP to product teams that need extra engineering capacity. Whatever the stage, we plug in as a true product development partner.
Yes. We help you scope the smallest valuable version of your product, design it, and ship a production-ready MVP — usually in weeks, not months — so you can put it in front of real users and iterate quickly.
Absolutely. We frequently act as an extension of existing teams — augmenting engineering, design, or DevOps capacity, following your workflows, tools, and code standards, and integrating directly into your sprints.
We run in short, transparent cycles: discovery and planning, design, iterative development with regular demos, QA, and launch. You get clear milestones, predictable communication, and working software at every step.
Modern web and SaaS stacks — React, Next.js, TypeScript, Node.js, Python, and cloud platforms like AWS and Vercel — plus AI integration with leading models. We choose the right tools for your product, not the trendiest.
Yes. Launch is the start, not the finish. We offer continuous development, performance and security improvements, and feature expansion through long-term maintenance and growth partnerships.
We work on fixed-scope projects, monthly retainers, and dedicated-team arrangements. After an initial discovery call we recommend the model that best fits your goals, timeline, and budget.
Yes. With a team based in Tokyo and globally, we support seamless communication in both Japanese and English across strategy, project management, and delivery.
Contact
Tell us about your project
Share a few details and we will get back within 1 business day with suggested next steps.
Prefer to reach us directly?
We are happy to talk through your idea and recommend the right next step — no pressure.
Email
contact@nexmtech.com
Location
Tokyo, Japan
Response time
Within 1 business day
What happens next
We review your project and reply within 1 business day.
A short discovery call to align on goals, scope, and timeline.
A clear proposal with the right engagement model for you.